If you’ve used Ticketmaster’s website in the last 12 years, you’re going to get a “refund.” I put refund in quotes because of what I just read in my e-mail.
Ticketmaster is settling a class action suit over its use of fees on its website. Everyone is going to get a $1.50 refund per ticket up to 17 tickets. The settlement is for purchases made on the website between Oct. 21, 1999, and Oct. 19, 2011.
Since I’ve used Ticketmaster’s website (and fairly recently too), I received a copy of the notice sent to users about the class action suit. You can read a pdf version of the email notice by clicking here.
Read carefully because you’re not going to get up to $25.50 in a check. You’re going to get a refund via discount codes. In other words, you need to make other Ticketmaster purchases in order to use your refund. Also, you will only be able to use two credits (that’s $3) on one transaction.
The settlement isn’t scheduled to be approved until May, so don’t think you’re going to get your discount codes soon. Maybe we’ll get them in time for next summer’s concert purchases.
Other important things to take advantage of, you can update the e-mail address you’ve used for Ticketmaster to your new e-mail address. The e-mail associated with your account is where your discount codes will be sent. Click here to update your e-mail address.
And to read more, including all the court documents, you can visit the website set up for the class action suit.